Diagnostics phase

Evaluate goals and identify opportunities

During implementation, you can evaluate the goals in your strategy to identify the opportunities for your company. You can, for example, schedule evaluations for each phase of the implementation project.

You can use the evaluation to do a structured assessment of your business goals and the related business opportunities. During the evaluation, you rate the goals on these properties:

• Value - Rate the business value of the goal.
• Maturity - Rate the maturity of the processes and the technology that are used to reach the goal.
• Complexity - Rate the effort that is required to reach the goal. For example, with regards to regulatory compliance.
• Performance - Rate the performance of the business with regards to the goal. Are the key objectives met?

Based on the result of this assessment, you identify the opportunities for each goal. In general, you rate the opportunity as:

• High or very high if a goal has high business value, low maturity, high complexity, and low performance.
• Low or very low if a goal has low business value, high maturity, low complexity, and high performance.

The result of an evaluation answers questions like:

• Where do we really need detailed business process flows first?
• Where can we, for-the-time-being do with just a textual description of the process?

So, the evaluation results in the focus areas for, for example, the implementation phase you are about to start.

Assess scope and effort

Create the scope of the solution and estimate the effort required to deliver the customer solution. The output of this assessment is an approved Scope statement document. You can use milestones for the implementation project to indicate when each business process is scheduled to be implemented.

Collect and manage questions

During the analysis phase, you can at any time collect and answer questions with regards to the scope of the implementation project and which business processes fit or don't fit the customer needs.

Collect and manage requirements

During implementation, you can at any time collect and specify requirements with regards to the scope of the implementation project and what need to be done to fit the available business processes to the customer needs. You can also specify requirements when you define the business strategy.

You can link:

- Several requirements to a business process.

- A requirement to several business processes.