If a user is planned to be out of the office or otherwise unavailable to act on work items for a period, you (as security or system administrator) can automatically delegate new work items to other users.
| 1. | Go to Security and compliance > Inquiries > Workflow delegation. |
| 2. | In the list, find and select the desired user. |
| 3. | Click Add. |
| 4. | You can select one of these scopes for work item delegation: - All - Delegate all work items that are assigned to the user. - Module - Delegate only the work items that are related to a specific type of workflow. If you select this option, you must select the type of workflow in the Name field. - Workflow - Delegate only the work items that are related to a specific workflow. If you select this option, you must select the workflow in the Name field. |
| In the Scope field, select an option. | |
| 5. | Only fill in the name field if the scope is Module or Workflow. If the scope is: - Module, select the module. - Workflow, select the specific workflow to delegate. |
| In the Name field, enter or select a value. | |
| 6. | Define the user to delegate the work items to. |
| In the Delegate field, enter or select a value. | |
| 7. | Use the Start date/time and End date/time fields to specify when you want the work items to be automatically delegated. |
| In the Start date/time field, enter a date and time. | |
| 8. | In the End date/time field, enter a date and time. |
| 9. | Select the Enabled check box to activate the delegation rule. |
| 10. | In the Comment field, enter a comment that explains why you delegate the work items. |
| 11. | Close the page. |
| Related to | Notes |
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Manage work item delegation |