If you want to use EDI to send sales order acknowledgments to a customer:
Name | Responsible | Description |
---|---|---|
Set up document flow - Sales acknowledgement |
Application Consultant |
Set up a document flow to define how to send a sales order acknowledgement message to a specific customer.
On the document flow, set the 'Sales - Acknowledgement to XML' message. This message sends the sales order acknowledgement to your customer.
You can choose to exchange this EDI message using a web service. In this case, instead of the message, use an outbound web service action with the 'Sales - Acknowledgement to XML' message as request message.
|
Sales - Acknowledgement to XML (855) |
Seller |
If a sales order is created or updated by a 'Sales - EDI order to Order' or 'Sales - XML order to Order' message, the message is added to the EDI history (with direction 'Inbound' and type 'Order'). If an applicable document flow with direction 'Outbound' and type 'Acknowledge' exists, also a record is created in the Outbound message queue. When this record is processed, the 'Sales - Acknowledgement to XML' message is run. As a result, this message gets the data from the EDI history record as defined in the outbound message queue record and creates and sends an EDI acknowledgement message file to your customer. For the related record in the EDI history, the Acknowledgement status is set to Sent. |