When an EDI inventory order is processed with the applicable custom message, errors can occur. If an error occurs:

  • The EDI inventory order is not processed.
  • The EDI inventory order message status is set to Error.
  • The error is logged in the EDI inventory order journal Infolog.
You can solve processing errors and have the EDI inventory order processed again.


Standard procedure

1. Go to EDI > Common > EDI inventory order.
2. Sub-task: View processing errors.
  2.1 In the list, find and select an EDI inventory order which message status is Error.
  2.2 Click Show Infolog.
 

Note: To see the Infolog message details, click the link in the shown message.

3. Sub-task: Solve processing errors.
  3.1 In the list, click the link in the selected row.
  3.2 You can solve processing errors in:
- The EDI inventory order, where you can make the appropriate changes.
- Microsoft Dynamics 365 for Finance and Operations. For example, if the setup must be changed to solve the error.
  Click Edit and make the appropriate changes.
  3.3 If all processing errors are solved, you can have the EDI inventory order processed again.
  In the General section, in the Message status field, select 'To be processed'.
 

Note: As a result, the EDI inventory order is automatically picked up by the applicable custom message batch.

  3.4 Close the page.
4. Close the page.

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