When an EDI Delfor journal is processed with the 'Sales (Delfor) - EDI Delfor journal to Order' message, errors can occur. If an error occurs:

  • The EDI Delfor journal is not processed.
  • The EDI Delfor journal message status is set to Error.
  • The error is logged in the EDI Delfor journal Infolog.

You can solve processing errors and have the EDI Delfor journal processed again.


Standard procedure

1. Go to EDI > Common > EDI Delfor journal.
2. Sub-task: View processing errors.
  2.1 In the list, find and select an EDI Delfor journal which message status is Error.
  2.2 On the Action Pane, click EDI order.
  2.3 Click Show Infolog.
 

Note: To see the Infolog message details, click the link in the shown message.

3. Sub-task: Solve processing errors.
  3.1 In the list, click the link of the selected journal.
  3.2 You can solve processing errors in:
- The EDI Delfor journal, where you can make the appropriate changes.
- Microsoft Dynamics 365 for Finance and Operations. For example, if the setup must be changed to solve the error.
  Click Edit and make the appropriate changes.
  3.3 If all processing errors are solved, you can have the EDI Delfor journal processed again.
  In the General section, in the Message status field, select 'To be processed'.
 

Note: As a result, the EDI sales order is automatically picked up by the 'Sales (Delfor) - EDI Delfor journal to Order' message batch.

  3.4 Close the page.
4. Close the page.

Provide feedback