To import data received from a Service Bus dead letter queue, you run import messages to read data from the 'Received dead letter data' table and import this data into D365 FO. If an import message run finishes with errors, the related received dead letter data record gets the status 'Error'. When you have finished troubleshooting the error, you can reset the received dead letter data record status.
You can reset the status:

  • At once for all received dead letter data records with the same message assigned. You can, for example do so if you have troubleshooted a message for which you have received several dead letter data records.
  • Manually for a specific received dead letter data record.
You can, for example, reset the status to:
  • 'New' if you want to run the import message again for the received dead letter data records.
  • 'Finished' if no import of the received dead letter data record is required.


Standard procedure

1. Go to Connectivity studio > Inquiries > Service Bus queue > Received dead letter data.
2. Sub-task: Reset status for several records at once.
  2.1 On the Action Pane, click Operation.
  2.2 Click Reset status.
  2.3 Define the message that is assigned to the received dead record data records for which you want to reset the status.
  In the Message field, enter or select a value.
  2.4 Define the status that you want to reset.
So, the status is only reset for the received dead letter data records with this status.
  In the Value from field, select an option.
  2.5 Define the status to which the applicable received dead letter data records status must be reset.
  In the Value to field, select an option.
  2.6 Click OK.
3. Sub-task: Manually reset record status.
  3.1 Click Edit.
  3.2 In the list, find and select the desired record.
  3.3 In the Recieved status field, select an option.
4. Close the page.

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