When an EDI purchase order confirmation is processed with the 'Purchase - EDI confirmation to Order' message, errors can occur. If an error occurs:

  • The EDI purchase order confirmation is not processed.
  • The EDI purchase order confirmation message status is set to Error.
  • The error is logged in the EDI purchase order confirmation journal Infolog.
You can solve processing errors and have the EDI purchase order confirmation processed again.


Standard procedure

1. Go to EDI > Common > EDI Purchase confirmation.
2. Sub-task: View processing errors.
  2.1 In the list, find and select an EDI purchase order confirmation which message status is Error.
  2.2 Click Show Infolog.
 

Note: To see the Infolog message details, click the link in the shown message.

3. Sub-task: Solve processing errors.
  3.1 In the list, click the link in the selected row.
  3.2 You can solve processing errors in:
- The EDI purchase order confirmation, where you can make the appropriate changes.
- Microsoft Dynamics 365 for Finance and Operations. For example, if the setup must be changed to solve the error.
  Click Edit and make the appropriate changes.
  3.3 If all processing errors are solved, you can have the EDI purchase order confirmation processed again.
  In the General section, in the Message status field, select 'To be processed'.
 

Note: As a result, the EDI purchase order confirmation is automatically picked up by the 'Purchase - EDI confirmation to Order' message batch.

  3.4 Close the page.
4. Close the page.

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