As a result of the negotiations with the customer, you can register these responses:

  • Submit- submit to the approval step
  • Approve- approves the project change order
  • Confirm - The customer accepts the project change order, and the changes can be transferred to the project.
  • Cancel - This ends the project change order process.

Once confirmed, this project change order can be transferred to the project.


Standard procedure

1. Go to Project management and accounting > Project change orders > All project change orders.
2. In the list, click the link in the selected row.
3. On the Action Pane, click Project change order.
4. Click Change status.
5. Click Submit.
6. Click Change status.
7. Click Approve.
8. Click Change status.
9. Click Send.
10. Click Change status.
11. Click Confirm.
12. Click Change status.
13. On the Action Pane, click Follow up.
14. Click Transfer to project.
15. Click Yes.
Related to Notes

Manage customer interaction

 

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